Business Process Outsourcing Software, Hardware, Services and Research Papers

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The Future Carrier Network: Adopting New Outsourcing Business Models by Alcatel-Lucent

November 2008 - (Free Research) This paper is meant to help operators embrace a new strategy for differentiating and competing successfully in a market characterized by flux.

(WHITE PAPER)

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Podcast: Managing third-party compliance by IBM

July 2009 - (Free Research) Listen to this podcast, featuring Richard Mackey, for tips on managing third-party risk, specifically for compliance. Learn how to choose the right partners and ensure they apply the same standards as your organization when securing your assets.

(PODCAST)

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Evaluating the Advantages and Pitfalls of SAP Managed Hosting by Freudenberg IT

June 2009 - (Free Research) In this webcast, you will learn what to look for in an SAP managed hosting provider -- including how to determine your organization's requirements and how to evaluate potential providers.

(WEBCAST)

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E-Guide: Compliance and Risk Management Strategy by Ounce Labs, an IBM Company

September 2009 - (Free Research) CIOs are increasingly approaching information management responsibilities with a risk management lens. This eGuide will look at how to take a strategic approach to risk management and compliance and mitigate operational risks of outsourcing services. Plus, how to define risks, core assets, and establish acceptable levels of risk will be discussed.

(EGUIDE)

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Allied Solutions Moves IP Telephony System to CDW Data Center by CDW Corporation

September 2009 - (Free Research) As part of a larger outsourcing project, Allied Solutions decided to outsource their IP Telephony infrastructure to take advantage of the stability, security, and redundancy that a data center could offer. To achieve this goal, they turned to CDW’s Hosting and Managed Services solutions.

(CASE STUDY)

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