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Browse Directory>   Infrastructure and Systems Management>  Systems Management>  IT Service Management (ITSM)/ IT Infrastructure Library (ITIL)
 
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Bridging the Gap Between Change Activity and Change Management: Real Time Accountability and Change Prevention by McAfee, Inc.
August 17, 2009 - (Free Research) Check out this paper to learn about McAfee Change Control, an operational-friendly, low-touch and low overhead software that can be deployed on a wide range of hardware platforms. McAfee Change Control provides change control on servers, network devices (including switches, routers and firewalls), and databases.
(ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

IT Economics: CA Infrastructure Management Reduces Operational Costs and Increases IT Efficiency by CA
July 25, 2009 - (Free Research) This white paper describes the key infrastructure management challenges facing IT managers today. It then discusses how IT teams can improve the economics of infrastructure management by taking advantage of integrated, automated performance analysis and fault isolation technologies.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Innovations in Managing IT Service Quality: Managing Service Quality and Risk to Service Delivery in a Lean Economy by CA
April 01, 2009 - (Free Research) With the economy down it is important for IT organizations to be as efficient as possible. This means that IT operations, those responsible for the product and health of the enterprise, must have full visibility and control over their resources - and of course, the technology to do so.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dell and Microsoft Windows Server 2008 Server Virtualization and Management by Dell and Microsoft
December 2008 - (Free Research) With the introduction of Microsoft Hyper-V as part of Windows Server 2008, and Microsoft System Center Virtual Machine Manager, you can now take advantage of a powerful new set of tools to help simplify infrastructure management.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SUN SPARC® ENTERPRISE T5440 SERVER ARCHITECTURE by Sun Microsystems, Inc.
October 2008 - (Free Research) Employing UltraSPARC® T2 Plus processors - an evolution of the industry's first massively threaded systems on a Chip (SoC) - the Sun SPARC® Enterprise T5440 server offers breakthrough performance and energy efficiency to drive Web 2.0 infrastructure and address other demanding datacenter challenges.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimizing Business Service Management (BSM) in a Challenging Global Economy: Delivering Service Quality While Improving IT Efficiency by Hewlett-Packard Company
May 2009 - (Free Research) This IDC White Paper examines the roles of virtualization and automation in improving operational efficiencies. Delivering end-to-end service visibility across both physical and virtual infrastructures is a key requirement for preventing service outages or failures.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Presentation Transcript: Mission Critical Computing In NextGen Data Centers by PC Connection in partnership with HP ThinClient
November 2009 - (Free Research) Read this transcript of the "Mission Critical Computing" webcast to learn about changing trends in the data center infrastructure. Discover tools to ensure high availability at a low cost to improve IT performance and find out more about innovations to data center operations to help you remain competitive.
(PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Tivoli Beat Article: Seamlessly Link IT Development and Operations by IBM
November 2009 - (Free Research) This executive brief reviews the benefits of integrated asset management between development and operations and provides a concrete example of the impact analysis benefits of having a unified catalog of services and assets.
(TECHNICAL ARTICLE) VIEW ABSTRACT | GO TO

IBM Service Management: Visibility. Control. Automation by IBM
June 2009 - (Free Research) This brochure shows how IBM Service Management combines industry-leading software, hardware and services to deliver solutions that help today's organizations transform assets and infrastructure into smarter services and products that deliver greater business value.
(BROCHURE) VIEW ABSTRACT | GO TO

IDC Report on ITIL: How to manage the IT Service Lifecycle by Hewlett-Packard Company
October 2008 - (Free Research) Read this IDC white paper to learn more about IT Infrastructure Library implementation and the ITIL service management lifecycle.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Planning and Deploying Server Virtualization by Dell and VMware
June 2009 - (Free Research) In this Pocket Guide, brought to you by SearchServerVirtualization.com, Dell and VMware, discover the central tasks in the assessment and planning stages of a virtualization project.
(EGUIDE) VIEW ABSTRACT | GO TO

Numara Software Webinar - Track It! by Numara Software
June 2009 - (Free Research) Watch this webinar to get an overview of Numara's Track It! software solution and free trial download that offers everything needed to manage your Help Desk and IT assets while enabling your organization to cost-effectively employ industry best practices.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

ITIL for the Real World by Numara Software
January 2009 - (Free Research) This webinar will show you how Numara FootPrints 9 provides practical, rapid ITIL v3 enablement for the vital processes that support the demands of your customers and focuses on providing the best possible experience to your customers.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Advance Your Data Management: Reduce Cost and Risk through the effective and efficient Management of Master Data by Atos Origin
November 2009 - (Free Research) Effective and efficient management of master data within the manufacturing sector is a key factor in reducing TCO, providing accurate global spend analysis and improved reporting and decision making. Implementing SAP's Master Data Management solution into an organization enables the backbone of a complete data governance model to be established.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

I Can Do It eKIT by IBM
October 2009 - (Free Research) Register Now to take advantage of this complimentary collection of resources to discover how IBM Rational Software may cut your maintenance cost and give you the flexibility to transform your business with assets you already have without spending a fortune.
(PRODUCT OVERVIEW) GO TO

Data Center Projects: System Planning by APC
February 2009 - (Free Research) The planning sequence described in this paper covers the design of the data center's physical infrastructure layer, whose job it is to house, power, cool, and protect the data center's computing and network functions.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The CIO's Guide to Unix Migration by Dell, Inc. and Intel
September 2009 - (Free Research) In this podcast, expert Carey Dietert discusses how CIO's are reevaluating current infrastructures to determine whether a new alternative is the way to go including the changes incumbents in the Unix space especially Sun with the upcoming purchase from Oracle.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

eBook: HP IT Service Management - Optimizing Service Lifecycle Delivery and Cost by HP
October 2009 - (Free Research) Many IT professionals are looking to IT Service Management (ITSM) to deliver quality IT services that meet the needs of the business under these tough conditions. Regardless of the size of your business, you can deliver superior service quality to your business with the HP approach to ITSM and the HP software and services that support it.
(EBOOK) VIEW ABSTRACT | GO TO

Five CIO Challenges Addressed by Better Change Management by IBM
March 2008 - (Free Research) In today's fast-paced, highly competitive world, change is inevitable. This white paper addresses five of the most important change management challenges that CIOs have to meet and how organizations can turn these challenges into a business advantage.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Creating and managing value-driven product portfolios - Improving product portfolio management to optimize your products, services and projects by IBM
April 2009 - (Free Research) The best products to offer are those that provide a high level of value for both you and your customer. Companies with successful product portfolios often utilize a systematic process to effectively guide which projects are selected. This whitepaper explains how you can take advantage of a value-driven approach to product portfolio management.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Research Report on Virtualization and Cloud Computing in Test/Dev Environments by Platform Computing Corporation
October 2009 - (Free Research) Read this report to learn the research findings of this study, which examined the challenges of managing Test/Dev environments and the opportunity for server virtualization and cloud computing to address them. This paper includes several graphs and an in-depth discussion of the advantages of private cloud computing.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dell's SMART Approach to Workload Automation by BMC Software, Inc
April 2009 - (Free Research) This white paper discusses why Dell chose BMC's CONTROL-M when they embarked on a broad initiative to integrate and upgrade its IT services to better satisfy business needs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Reinventing Your Infrastructure with IIMv3 by CompuCom Systems, Inc.
October 2009 - (Free Research) This paper is the first in a series of white papers designed to provide a complete view of IIMv3 and its value proposition to the enterprise. Look for additional white papers on IT transformation, the IIMv3 architecture, and the Next Generation Data Center.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Informatica 9. Transform your business. Transform your world. by Informatica
October 2009 - (Free Research) This webcast will show you how to access and deliver relevant, trusted data to your business to drive competitive advantage. Discover how to get business and IT on the same page, make data quality issues a thing of the past and leverage SOA effectively.
(WEBCAST) GO TO WEBCAST

Evaluating the Advantages and Pitfalls of SAP Managed Hosting by Freudenberg IT
June 2009 - (Free Research) In this webcast, you will learn what to look for in an SAP managed hosting provider -- including how to determine your organization's requirements and how to evaluate potential providers.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

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