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Your search for keyword: E-Learning Customer Service Tools returned 388 results.
 
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Business Intelligence Solutions | Customer Relationship Management (CRM) | Customer Service (General) | Collaborative Tools | Technology ROI Tools | Business Process Management (BPM) | Customer Interaction Management | Enterprise Systems Management | Customer Experience Management (CEM) | Enterprise Resource Planning (ERP)

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Vista SP1: What You Need to Know before You Deploy by Global Knowledge

December 2008 - (Free Research) The release of Windows Vista SP1 enables customers to take advantage of improvements that Microsoft and its partners have developed. It's a continuation of Microsoft and its partners' drive to provide the best experience possible.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Technology of Innovation: Using CRM to Enable Customer-Centric Innovation by Pivotal CRM, a CDC Software solution

October 2009 - (Free Research) This white paper highlights the important role technology can play in the innovation process and looks at how a customer-focused approach to innovation can be supported by flexible customer relationship management tools. It explains how businesses can use CRM to foster and implement customer-centric innovation, enhancing the customer experience.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Surviving and Thriving in a Challenging Market: How Customer-centric Strategies Can Help Financial Services Firms Weather Market Volatility and Economic Uncertainty by Pivotal CRM, a CDC Software solution

February 2009 - (Free Research) This white paper explains how financial services firms across the industry and around the globe can use customer-centric strategies and CRM tools to maximize the value and loyalty of their client base and gain insight into new areas of opportunity.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Profit in a Downturn: 4 Customer-centric Strategies for Growth in a Challenging Market by Pivotal CRM, a CDC Software solution

February 2009 - (Free Research) In this white paper, learn how your organization can use customer-centric strategies and CRM tools to maximize the value and loyalty of your customer base. Gain insight into new areas of opportunity and do more with less in a time of economic uncertainty.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Integrating IP Address Management for Real-time Data and Services Delivery with Central Monitoring of DNS and DHCP Services by Infoblox

March 2009 - (Free Research) This paper explains the importance of IP address management, discusses the criteria for an ideal IP address management solution, and explains the features and advantages of the Infoblox IP address management solution.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How the Fastest Growing Companies Use Business Intelligence by Information Builders

June 2009 - (Free Research) This paper investigates various levels of business intelligence, discusses the challenges organizations face with today's typical BI deployments, and highlights how many high-growth companies have implemented strategic, analytical, and operational initiatives to work seamlessly together to enhance performance and boost competitive advantage.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dell Helps Customers Reduce Spending on Power, Hardware, and Software by Dell and Microsoft

August 2009 - (Free Research) Companies that seek infrastructure consulting from Dell often want to cut expenditures. Dell can help customers reduce costs by taking advantage of Windows Server 2008 R2, Windows 7, and Dell products and services. Read this case study to learn more!
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Help Desk Authority Professional Edition - 30 Day Free Trial! by ScriptLogic Corporation

September 2009 - (Free Research) How are you currently tracking your help desk issues? Does your homegrown solution have too many limitations? Or is the enterprise solution you currently have overkill? Whichever scenario best describes you…we can help.
(TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Dell Client Energy Savings Calculator by Dell, Inc. and Intel

August 2009 - (Free Research) The Dell Client Energy Savings Calculator is intended to provide a tool that will allow customers to estimate the energy consumed by a computer over a year's time and the resulting cost to operate the system over that period.
(ASSESSMENT TOOL) VIEW ABSTRACT | GO TO

How Notebooks Increase Productivity, Enhance Customer Satisfaction, and Have a Reduced Total Cost of Ownership by Dell, Inc. and Intel

October 2008 - (Free Research) Read this Forrester analyst report to learn how increased notebook deployments beyond just the road warriors and to the entire enterprise can benefit your company.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

SOA Best Practices and Design Patterns: Key to Successful Service Oriented Architecture Implementation by Oracle Corporation

April 2008 - (Free Research) There is no question that the successful implementation of Service-Oriented Architecture (SOA) relies on a careful and holistic approach to business planning. One of the most important tools in the evaluation, purchase, and ongoing use of SOA is this body of best practices that vendors, consultants, and customers have compiled.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Presentation Transcript: Leveraging Your Most Valued Asset: Knowledge by Vivisimo, Inc.

January 2010 - (Free Research) Why do most organizations continuously fail in utilizing knowledge? In this presentation transcript, learn from case studies that illustrate how you can optimize the value of knowledge in your organization through improving e-discovery and data retention practices and eliminating wasteful and under-utilized tools.
(PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Event-Driven Intelligence in Telecommunications by Pitney Bowes Business Insight

January 2010 - (Free Research) Leading telecommunications companies are finding ways to integrate data into business processes and also automate decisions with on-demand business analytics. This paper can provide you with background on Intelligent Mail®, with an emphasis on the 21 practical ways you can leverage mailstream intelligence to improve your business today.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Leveraging Your Most Valued Asset: Knowledge by Vivisimo, Inc.

December 2009 - (Free Research) Why do most organizations continuously fail in utilizing knowledge? In this webcast, learn from case studies that illustrate how you can optimize the value of knowledge in your organization through improving e-discovery and data retention practices and eliminating wasteful and under-utilized tools.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Seeing is Believing: The Value of Video Collaboration by Polycom, Inc.

April 2007 - (Free Research) Many companies are talking about the advantages of video conferencing. But what results can you expect? How much more productivity will you see? What does the boost to collaboration look like? Which business units benefit most? Get the answers here.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

PODCAST: Do-It-Yourself BI Done Right: The Secret Sauce is SaaS by myDIALS Inc.

December 2009 - (Free Research) This podcast, featuring Forrester Research, explains how Software as a Service business intelligence can deliver a more cost-effective way to get relevant information to those who need it faster than traditional business intelligence can.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Overcoming Barriers to SaaS Message Archiving Adoption by Smarsh

December 2009 - (Free Research) Watch this webcast to learn how to use Software as a Service tools to meet your archiving objectives. Discover the benefits of this archiving strategy, including low total cost of ownership and rapid deployment. Learn about the barriers to adoption of this method and how to reach your archiving objectives more quickly than on-premise archiving mod
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Dealing with Chaos: 4 Steps to Manufacturing Success by Infor

September 2008 - (Free Research) Manufacturers must be prepared to recognize impending change as early as possible, assess the potential impact, determine the optimum strategy for dealing with the change, and implement that strategy in the most effective way possible. In this white paper you'll learn 4 steps toward developing chaos-tolerant business processes.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Virtualizing Microsoft® Exchange Server 2007 on Dell™ Systems Running Microsoft Windows Server® 2008 Hyper-V™ by Dell and Microsoft

April 2009 - (Free Research) In this paper, various configurations of Exchange Server 2007 are tested in physical and virtual environments to evaluate the performance scalability and to understand the sizing requirements for Exchange Server 2007 in a virtualized environment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Setting Policy: Network Security Policies Speak to Types and Levels of Protection by CDW Corporation

March 2009 - (Free Research) A well-run business needs a written IT security policy setting forth the use and administration of IT assets. Read this paper to learn the essentials of defining and implementing a security policy for your organization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Management Excellence: Leveraging Technology and Techniques by Oracle Corporation

November 2008 - (Free Research) One in a series of white papers about management excellence, this white paper describes the techniques and technologies that organizations should master on their way to management excellence.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Intelligence: Actionable Insights for Business Decision Makers by SAP America, Inc.

January 2009 - (Free Research) To gain greater business insight and transparency, organizations urgently require a new generation of business intelligence tools and applications that allows cross-enterprise, interenterprise and external data to be integrated and analyzed.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

EtherScope Analyzer by Fluke Networks

November 2009 - (Free Research) First responders to network emergencies rely on the EtherScope Series II Network Assistant when it's time for action -- a handheld network analyzer combining essential tools that help network professionals quickly solve the wide range of problems they encounter. Take advantage of our free 5-day trial. Click "View Now" to request your free trial.
(PRODUCT DEMO) VIEW ABSTRACT | GO TO

The ROI and TCO Benefits of Data Deduplication for Data Protection in the Enterprise by Data Domain

August 2008 - (Free Research) This whitepaper examines and quantifies the costs and benefits of backup with deduplication storage as strategic assets for data protection. Three organizations in different industries are discussed as case studies.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Audio Conferencing 2.0: Control Costs & Simplify Administration by Citrix Online

September 2009 - (Free Research) In this paper, we're taking audio conferencing to an entirely new level. Built with Web-based administration and control, HiDef Corporate audio conferencing gives you crystal-clear audio plus the tools to extract maximum value from every call.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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