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EtherScope Analyzer by Fluke Networks
November 04, 2009 - (Free Research) First responders to network emergencies rely on the EtherScope Series II Network Assistant when it's time for action -- a handheld network analyzer combining essential tools that help network professionals quickly solve the wide range of problems they encounter. Take advantage of our free 5-day trial. Click “View Now” to request your free trial.
Differentiating With Technical Support, a JBoss Customer Support Study by JBoss, a Division of Red Hat
August 01, 2008 - (Free Research) Strategic organizations are increasingly looking for ways to lower the total cost of ownership (TCO) of their technology assets while improving the return on their investment. In this white paper, you will discover how expert customer support services can have a dramatic impact on both as you explore the success of JBoss middleware technology.
The importance of IT governance in an economic recession by Innotas
September 16, 2009 - (Free Research) Hear from Brian Barnier, Principal at ValueBridge, as he speaks on how a formal governance process will ensure a positive impact on your bottom line. Also, get answers to some of the toughest governance questions, including “how important is risk evaluation in IT governance?”
Help Desk Authority Professional Edition - 30 Day Free Trial! by ScriptLogic Corporation
September 08, 2009 - (Free Research) How are you currently tracking your help desk issues? Does your homegrown solution have too many limitations? Or is the enterprise solution you currently have overkill? Whichever scenario best describes you…we can help.
Essentials of Software Asset Management by Dell, Inc. and Intel
October 01, 2008 - (Free Research) Proper software asset management (SAM) requires setting policies for corporate standards, software evaluation, purchasing, usage and compliance monitoring. This white paper explains how to do that.
VI Service Desk Version 4.0.1 - Free 30 Day Trial! by Velocity Integrations Software, Inc.
September 18, 2009 - (Free Research) VI Service Desk fulfills the need to provide consistent, centralized service and support. Tickets are prioritized, assigned to the proper resources and escalated to the next support tier when necessary. Robust Ad-hoc reporting helps IT track trends and justify change.
Data Warehouse Product Directory by SearchDataManagement
June 10, 2009 - (Free Research) This directory is designed to be a valuable resource for those getting started with research or evaluating optimized data warehouses. Inside, you’ll find basic information about vendors and the platforms they sell.
GRC and IT: Frameworks, Controls and Implementations Virtual Tradeshow by SearchCompliance.com
November 03, 2009 - (Free Research) Presented by SearchCompliance.com and ISACA, the GRC and IT Virtual Seminar will provide you with everything needed to create and optimize GRC strategies and unique perspectives on the future of risk management. Register to access this virtual event on demand.
File Storage Usage for a Mid-sized Technology Company by F5 Networks UK
October 01, 2008 - (Free Research) "Company ABC" is a successful enterprise with an annual storage growth rate of 70%, and a series of data management challenges. Check out this report to see what they uncovered by conducting a file system inventory -- and how they used that information to reduce costs and improve data management.
Maximizing Enterprise Backup and Dedupe Performance for Greater ROI by FalconStor Software
November 03, 2009 - (Free Research) Disk-based backup systems fundamentally change the way we do backup and recovery. But the key is to treat disk as disk and not as tape. Solutions need to recognize the intelligent features of disk and take advantage of those features. This webcast explores how to leverage the advantages of disk for best possible backup performance and maximum ROI.
Advancing your SAP Netweaver: Maximize the value of SAP Netweaver with Atos Origin by Atos Origin
November 04, 2009 - (Free Research) Enterprises that embrace SAP NetWeaver early will gain a tremendous competitive advantage. And by using the proven experience of Atos Origin nothing is left to chance. Atos Origin will provide transparency regarding the costs and benefits and help turn your vision into results using our proven global SAP expertise and integration experience.
Achieving Service Excellence Across The Enterprise by Numara Software
February 01, 2009 - (Free Research) Common problems with interdepartmental handling of customer issues include a mismatch of priorities, no shared understanding of customer impact, and overall communication problems between teams. The solution is to create enterprise-wide workflow and visibility..
We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.