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Effective Strategies for Capturing the Voice of the Customer by SPSS Inc. Worldwide Headquarters March 12, 2009 - (Free Research) This free webcast will show you how to use the data you are already capturing through your feedback programs, as well as data generated through online conversations, to help you gain more value from every customer interaction. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Context is King: Practical Rule Mining-- Accelerating the Discovery and Reuse of Existing Business Rules by Micro Focus, Ltd November 25, 2009 - (Free Research) This paper explores how contextualization and insight into existing applications accelerates the discovery and transformation of logic into refined, true business rules. It also includes a discussion of best practices around this semantic capture of technical rules and their abstraction into business rules. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Why Records Management Is Important by Hewlett-Packard Company March 06, 2009 - (Free Research) Records management forces you to think about how you create, process, capture, and manage information. This requires a review of your business activities from an information-centric point of view, which in itself can highlight process inefficiencies. This white paper explains why such a process is important. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Upgrading Siebel CRM with Zero Downtime by Oracle Corporation November 02, 2009 - (Free Research) This white paper discusses how organizations can upgrade their Siebel CRM solutions with zero downtime using a log-based, real-time change data capture (CDC) and replication solution, along with implementation best practices to overcome common upgrade challenges. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Just Enough Early Architecture to Guide Development by TheServerSide.com October 21, 2009 - (Free Research) This session is designed to help you capture the best architecture/technical solutions and ensure that they are repeated by all developers. (VIDEO) VIEW ABSTRACT | GO TO

Optimizing Daily and Routine Maintenance in the Oil & Gas Industry through Project Portfolio Management by Oracle Corporation August 01, 2009 - (Free Research) Project portfolio management solutions, such as Oracle's Primavera P6 Enterprise Project Portfolio Management, help oil and gas executives successfully manage their daily and routine maintenance projects, by enabling them to more effectively manage resources, capture best practices and complete projects on-time and within budget. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data, Disconnected: Taking the Necessary Steps to Build Greater Accuracy into the Customer Management Processes by Pitney Bowes Business Insight March 09, 2009 - (Free Research) This white paper for the communications sector examines how inaccurate data can impact customer relationships, and how implementing a multi-phase process can help feed cleaner customer data into enterprise solutions to maximize return on investment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Event-Driven Intelligence in Telecommunications by Pitney Bowes Business Insight January 15, 2010 - (Free Research) Leading telecommunications companies are finding ways to integrate data into business processes and also automate decisions with on-demand business analytics. This paper can provide you with background on Intelligent Mail®, with an emphasis on the 21 practical ways you can leverage mailstream intelligence to improve your business today. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Hyper9 DNA Profiling: VM/ Host DNA™ Forensics for Virtual Infrastructure Optimization by Hyper9, Inc. January 07, 2010 - (Free Research) In this whitepaper, we examine in-depth, the specific use cases for how Hyper9 DNA tackles key operational challenges brought on by today's widely deployed and rapidly growing virtual infrastructure as well as address the most commonly asked questions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SPSS Text Analysis for Surveys 3.0: Get the Most Out of Open-Ended Text Responses by SPSS Inc. Worldwide Headquarters February 12, 2009 - (Free Research) Maximize survey research value with open text responses. If you've limited your surveys to close-ended questions due to the time and expense of reading and manually coding text responses, this session can be your organization's first step toward maximizing the value of your survey data. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

SOA Maturity Model: Guiding and Accelerating SOA Success by Oracle Corporation September 01, 2008 - (Free Research) This paper outlines the Oracle SOA Maturity Model and explains how the model is used to accelerate SOA adoption by identifying specific capabilities that are either completely lacking or which are lagging with respect to the other capabilities necessary for successful SOA adoption. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Key management strategies for your virtualized environment: Increasing your return on investment (ROI) on virtualization by Hewlett-Packard Company July 01, 2009 - (Free Research) Virtualization helps reduce IT costs and increases business agility. Because of this, virtualization technologies are particularly suited to these economic times. This white paper explores the evolution of virtualization, and then gives practical advice on how virtualization can benefit your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Streamlining the Collection of Shipping, Manufacturing and Warehouse Data with Gemini for SAP® by TAKE Supply Chain October 14, 2009 - (Free Research) Read this paper to learn how Gemini for SAP®, from TAKE Supply Chain, allows manufacturing and distribution personnel to perform complex transactions and data entry. Read on to learn how streamlining the collection of shipping, manufacturing, and warehouse data can greatly reduce errors and increase visibility and profitability. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Social Computing in the Enterprise by NewsGator Technologies May 01, 2008 - (Free Research) An April 2008 Forrester report predicts that the Enterprise Web 2.0 and social computing market will grow from $455M in 2007 to $4.6B in 2013. This paper summarizes: 1) Why Companies Are Pursuing Social Computing 2) What Enterprise Social Computing Really Is 3) How To Implement Social Computing Successfully (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Master Data Management: Extracting Value from Your Most Important Intangible Asset by SAP America, Inc. January 01, 2007 - (Free Research) Effective master data management can save time and money - even enable the capture of incremental revenues, it can also reduce costs while improving customer service. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Preparing to Stay in Business - Storage Continuity Critical in 24-Hour World by CDW Corporation September 08, 2009 - (Free Research) You probably think it couldn't happen to you, but disastrous events occur more often than not. Perhaps not a hurricane or earthquake or malicious attack, but there are potential risks for every business. Developing a solid data-recovery plan can keep your business up and running in the event of a disaster or other unfortunate event. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Disaster Plan - New Technologies Put Fresh Wrinkles in Business-Continuity / Disaster-Recovery Planning by CDW Corporation September 08, 2009 - (Free Research) Business continuity/disaster recovery requires a holistic approach that includes storage, infrastructure, servers, applications, middleware and the network. If that weren't complicated enough, today's new technologies are testing traditional methods of backup and data protection. It's time to take another look at your BC/DR plan. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Disaster Recovery: Plan for the Worst, Expect the Best by CDW Corporation September 04, 2009 - (Free Research) These days, it is rare to find a company without a disaster recovery plan - a fact due in large part to a rash of high-profile disasters in recent years. The risks are too great to ignore. But many companies are still not doing enough to protect their businesses. This paper provides tips for how to protect your business. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

High Availability Lowdown by CDW Corporation September 04, 2009 - (Free Research) The Barkley ad firm implements consolidation, virtualization and replication to strengthen business-continuity and disaster-recovery planning. With the goal of getting to 100 percent availability, the firm uses HP's blade hardware, VMware's virtualization software and a variety of existing storage platforms. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Cloud computing: Security risks and compliance implications by IBM February 05, 2010 - (Free Research) In this video, David Sherry explains the cloud's many uses, its current advantages and disadvantages, and most importantly, the security risks and compliance issues that must be considered with any cloud computing implementation. (VIDEO) GO TO

Conquering Your Top 5 Virtualization Management Headaches by Zenoss Inc. February 23, 2010 - (Free Research) In this webcast, learn how to handle the management challenges that come with a virtualized environment. Find out how to address your top five virtualization issues, including effectively monitoring resource performance and availability. Discover ways to minimize data center disruptions for optimal performance. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Best Practices for Implementing Automated Functional Testing by Hewlett-Packard Company April 2007 - (Free Research) By automating functional testing, you can take major steps forward to improve automated business processes. Your development and QA teams can increase the speed and accuracy, and your IT department can achieve a higher ROI from software projects. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Faster PHP Through Java by Caucho Technology March 2009 - (Free Research) Using benchmarks and code samples throughout to anchor the discussion, this paper explores how Quercus - Caucho's Java implementation of PHP - can perform faster than the standard Apache-based PHP both in synthetic benchmarks and real-world applications. The results are quite impressive. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Virtualizing Microsoft® Exchange Server 2007 on Dell™ Systems Running Microsoft Windows Server® 2008 Hyper-V™ by Dell and Microsoft April 2009 - (Free Research) In this paper, various configurations of Exchange Server 2007 are tested in physical and virtual environments to evaluate the performance scalability and to understand the sizing requirements for Exchange Server 2007 in a virtualized environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Microsoft® Hyper-V™ Server 2008 for Dell™ PowerEdge™ Systems by Dell and Microsoft April 2009 - (Free Research) This document details the four available networking configurations for running Hyper-V on Dell™ PowerEdge™ systems. It also discusses the advantages and disadvantages of each networking configuration with an emphasis on typical Dell system configurations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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