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VI Service Desk Version 4.0.1 - Free 30 Day Trial! by Velocity Integrations Software, Inc.
September 18, 2009 - (Free Research) VI Service Desk fulfills the need to provide consistent, centralized service and support. Tickets are prioritized, assigned to the proper resources and escalated to the next support tier when necessary. Robust Ad-hoc reporting helps IT track trends and justify change.
Why Records Management is important by Hewlett-Packard Company
March 06, 2009 - (Free Research) Records management forces you to think about how you create, process, capture, and manage information. This requires a review of your business activities from an information-centric point of view, which in itself can highlight process inefficiencies. This white paper explains why such a process is important.
Numara Track It! - Change Management Webinar by Numara Software
June 08, 2009 - (Free Research) The Numara Track It! helpdesk/ asset management solution offers a fully integrated Change Management module that provides flexibility for seamless upgrades of services - hardware and software. Watch this webinar to learn how this comprehensive solution tool allows anyone to manage change from any location without the cost of...
IBM Buyers Guide by IBM
October 02, 2009 - (Free Research) This buyer's guide outlines features and capabilities that comprise an effective SIEM solution, discusses the benefits of each capability, and provides checklists to help you evaluate whether or not a particular vendor's solutions can address each of these areas.
WhatsUp Gold Premium Edition - Free Trial! by Ipswitch WhatsUp Gold
July 06, 2009 - (Free Research) Increasing network availability, measuring network QoS, optimizing bandwidth utilization, documenting network infrastructure, improved application availability and keeping employees productive, customers happy and the business running.
Implementing Best Practices: The Dell Management Console and ITIL by Dell and Symantec
March 01, 2009 - (Free Research) The Dell™ Management Console Powered by Altiris™ from Symantec™ provides a comprehensive management platform based on standardized IT Infrastructure Library (ITIL) processes—facilitating the adoption of industry best practices and helping streamline and simplify IT management in enterprise data centers.
Overcoming Buyer Objections Q2 2009 by Intel Technology Provider
October 15, 2009 - (Free Research) In this white paper, you'll read about the top objections buyers have for upgrading their current equipment. You'll also hear about the solutions Intel has to offer to help increase the productivity of your workforce, reduce energy consumption, and much more!
10GbE, Servers, Storage and Virtualization – Interoperability Review and Highlights by Dell, Inc.
June 09, 2009 - (Free Research) Organizations can benefit from the advantages of 10GbE, consolidation on Dell PowerEdge blade servers, and virtualization with VMware. By implementing 10GbE solutions, organizations can enjoy the economies they hoped to obtain by consolidating and virtualizing their server environment, along with increased
performance, reliability, and security.
Lumension Vulnerability Management - Automating the Vulnerability Management Lifecycle by Lumension
November 2008 - (Free Research) Learn how Lumension Vulnerability Management enables organizations to mitigate their critical risk by integrating the five phases of vulnerability management: discovering assets, assessing vulnerabilities and misconfigurations, prioritizing risks, remediating vulnerabilities and continuous reporting.
Operational Excellence: The New Lever of Profitability and Competitive Advantage by SAP America Inc
January 2009 - (Free Research) The paper provides valuable evidence about the benefits of achieving aligned operational excellence. In it you'll discover why companies that build and align their operational capabilities for strategic advantage earn a distinct execution premium in their business performance.
Take Control of Your Assets and Take Control of Your Costs by Numara Software
November 2009 - (Free Research) In this webcast, you will see how you can take control of your IT costs by effectively managing your assets with Numara Asset Management Platform (NAMP). You will learn how NAMP automates your resource-intensive IT asset management challenges so you can improve compliance, improve customer satisfaction, reduce risk, and optimize your investments.
Schneider Electric - Bringing Facts to the Table by Compuware Corporation
July 2009 - (Free Research) Dave Patzwald of Schneider North America talks about how he responded to a direct challenge from his executive team to "fix the systems availability issue."
Schneider Electric Improves System Availability and Boosts Corporate Confidence in IT by Compuware Corporation
July 2009 - (Free Research) Dave Patzwald, CIO of Schneider Electric's North American Operating Division, was given a direct challenge to "fix the systems availability issue." Find out how he brought the facts to the table, allowing Schneider's IT team to get the right people in the room, identify root causes of problems and communicate effectively with business customers.
Boosting Efficiency with IT Process Automation by CA
June 2008 - (Free Research) As data center infrastructures become increasingly complex, so do the IT processes--such as incident management and server provisioning--that keep infrastructure up and running.
Download F5 Data Manager Trial Version by F5 Networks UK
September 2009 - (Free Research) F5 Data Manager helps you understand your file storage environment. This trial version will perform an inventory of your environment and enable you to run detailed reports that analyze which file types are being created, who is creating them, how quickly they age, and which resources they consume.
How to "MAP" Your Infrastructure for Windows 7 and Server 2008 by Global Knowledge
November 2009 - (Free Research) The Microsoft Assessment and Planning (MAP) Toolkit is a powerful inventory, assessment, and reporting tool that can securely inventory small or large IT environments without requiring the installation of any agent software. This paper explains how to utilize it to "map" your infrastructure for Windows 7 and Server 2008.
Disaster recovery planning fundamentals: DR testing basics by Zenith Infotech
November 2009 - (Free Research) A disaster recovery plan represents an organization's detailed roadmap of where to go, what to do and when to do it in the event of a disaster. Understanding what does the business need, and is it capable of addressing this need with regard to both capabilities and cost is essential in the overall planning stages.
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