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Service Excellence Comes Easy with Antenna Software on Blackberry Smartphones by BlackBerry
February 2009 - (Free Research) Burdened by slow response times of yesterday's communication technologies, Toshiba America Medical Systems deployed Antenna Software's Field Service Solution to dispatch service calls, help CEs check parts inventory and debrief completed work. The solution had the advantage of integrating with their internal Amdocs Clarify CRM system.
Paper-Free AP with SAP® Solutions: Automated Processing of Vendor Invoices by Esker Inc.
January 2010 - (Free Research) Businesses running SAP solutions still employ paper-driven Accounts Payable processes. As a result, they are limited in their ability to minimize per-invoice costs, improve productivity, and prevent duplicate invoices. Read this paper to learn about the unique value of a comprehensive platform to streamline Accounts Payable processes.
Large Insurance Provider Automates Invoice Disputes by Lombardi Software
December 2009 - (Free Research) Read this case study to learn how this insurance provider then turned to Teamworks. With Teamworks they were able to implement a process that automates routing of disputes, streamlines research timelines, and gives managers control of all disputes being processed. Learn all of the benefits this insurance company reaped from deploying Teamworks.
Cloud computing: Security risks and compliance implications by IBM
February 2010 - (Free Research) In this video, David Sherry explains the cloud's many uses, its current advantages and disadvantages, and most importantly, the security risks and compliance issues that must be considered with any cloud computing implementation.
Forrester White Paper: Assess Your Enterprise Agility (SAP6264) by SAP America, Inc.
November 2007 - (Free Research) While firms have used different business strategies to insulate themselves from the effect of change, CEOs are beginning to recognize the need for their firms to become more agile in detecting and making the changes to strategy, operations, and products.
Increase Your Returns Using Event-Based Marketing by Infor CRM
July 2009 - (Free Research) Read this paper to learn how Event-triggered marketing has seen five times the response rate of non-timed mass-marketing campaigns and how your company can take advantage of event-based marketing by using Infor CRM Epiphany Outbound Marketing suite.
BMC Software Hybrid Copy Techniques by BMC Software, Inc.
April 2009 - (Free Research) Because organizations are demanding 24x7 availability from their IMS, DB2®, and VSAM applications, it is imperative that those applications do not experience outages. Read this whitepaper to find out how BMC's Hybrid Copy techniques help for faster system recovery in the event of a local outage.
VoIP Solution Brief by SonicWALL
January 2009 - (Free Research) When working optimally, VoIP can provide businesses with several advantages over traditional phone services. However, there are two basic obstacles confronting administrators in maintaining optimal VoIP operations: security and quality of service (QoS). Learn more about these obstacles and how to overcome them.
Management Excellence: Leveraging Technology and Techniques by Oracle Corporation
November 2008 - (Free Research) One in a series of white papers about management excellence, this white paper describes the techniques and technologies that organizations should master on their way to management excellence.
CIO Decisions Ezine Vol. 2 by CIO Decisions
September 2008 - (Free Research) Outsourcing is the quest to offload either commodity or very specialized activities, so that staff can focus on work that truly adds value to the business.
PCI DSS Ambiguities and How to Overcome Them by SonicWALL
January 2010 - (Free Research) In this presentation, security expert Ed Moyle answers PCI DSS questions that pose the greatest challenge to enterprises, outlines recent and upcoming clarifications from the PCI Security Standards Council regarding often misinterpreted requirements, and discusses strategies used in the field to help reduce the complexity.
The Challenge to Achieve Perfect Order Management by SAP America, Inc.
January 2009 - (Free Research) Superior order management can be a competitive edge across the board, improving customer satisfaction and retention as well as your bottom line and top line.
Accurate Costing Is Key to Profitability by SAP America, Inc.
June 2008 - (Free Research) To maximize profitability, companies must know the true cost of making and delivering their products and services. Traditional cost accounting, devised in a simpler era, does not satisfy that need. This paper examines indirect and overhead costs, which are crucial to managing profitability.
Build Trust by Connecting Security Operations and Compliance by Tripwire, Inc.
September 2008 - (Free Research) Check out this case study to learn how Vesta implemented Tripwire® Enterprise to continuously monitor IT infrastructure for all unauthorized change, which helps maintain known, trusted, and compliant system environments and ensure audit requirements are met.
Application Security Viewpoint by Ounce Labs, an IBM Company
February 2010 - (Free Research) Application security is the aspect of understanding how applications are built and how someone could gain an advantage by looking at the application’s flaws. In this podcast, dive into the nature of applications for details on their security and how we interact with them.
Best Practices for Enterprise Encryption by SafeNet, Inc.
February 2010 - (Free Research) The challenges of securing confidential data and corporate assets are driving many companies to deploy encryption technology to effectively mitigate the risks of data loss. In this video, Tom Bowers of Security Constructs discusses best practices for encryption, including technology choices, hidden costs, implementation stumbling blocks and more.
Turning Virtual Sprawl into a Good Thing by Hewlett-Packard Company
December 2009 - (Free Research) This white paper discusses how HP Discovery and Dependency Mapping can be the key to the effective management of your virtual infrastructure, helping to make sure that you can gain the benefits of virtualization without increasing costs and risks.
Learning from BPM Leaders by SAP America, Inc.
June 2009 - (Free Research) The experiences of BPM leaders have created, for CIOs just beginning the implementation process, a road map to success: improved business and IT communication, an overall refresh of roles and responsibilities and greater process flexibility - those that do BPM right reap the ultimate reward of business innovation: competitive advantage.
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