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CIO Decisions Ezine Vol. 2 by CIO Decisions September 2008 - (Free Research) Outsourcing is the quest to offload either commodity or very specialized activities, so that staff can focus on work that truly adds value to the business. (EZINE) VIEW ABSTRACT | GO TO

2009 Security Mega Trends Survey by Lumension February 2009 - (Free Research) This survey was conducted by the Ponemon Institute to better understand if certain publicized IT risks to personal and confidential data are or should be more or less of a concern for organizations. Learn what respondents in IT operations and IT security think about eight Security Mega Trends affecting organizations during the next 12 to 24 months. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimize Customer Experience to Achieve Competitive Advantage by Wipro Technologies October 2009 - (Free Research) Outsourcing Center and Wipro performed a survey that aimed to gauge how banking institutions are doing with their customer experience initiatives. While not a complete picture of how these financial institutions are progressing with their customer experience efforts, survey results point to some general trends and beliefs in this important area. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Allied Solutions Moves IP Telephony System to CDW Data Center by CDW Corporation September 2009 - (Free Research) As part of a larger outsourcing project, Allied Solutions decided to outsource their IP Telephony infrastructure to take advantage of the stability, security, and redundancy that a data center could offer. To achieve this goal, they turned to CDW’s Hosting and Managed Services solutions. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The Future Carrier Network: Adopting New Outsourcing Business Models by Alcatel-Lucent November 2008 - (Free Research) This paper is meant to help operators embrace a new strategy for differentiating and competing successfully in a market characterized by flux. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Podcast: Managing third-party compliance by IBM July 2009 - (Free Research) Listen to this podcast, featuring Richard Mackey, for tips on managing third-party risk, specifically for compliance. Learn how to choose the right partners and ensure they apply the same standards as your organization when securing your assets. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

E-Guide: Compliance and Risk Management Strategy by Ounce Labs, an IBM Company September 2009 - (Free Research) CIOs are increasingly approaching information management responsibilities with a risk management lens. This eGuide will look at how to take a strategic approach to risk management and compliance and mitigate operational risks of outsourcing services. Plus, how to define risks, core assets, and establish acceptable levels of risk will be discussed. (EGUIDE) VIEW ABSTRACT | GO TO

Evaluating the Advantages and Pitfalls of SAP Managed Hosting by Freudenberg IT June 2009 - (Free Research) In this webcast, you will learn what to look for in an SAP managed hosting provider -- including how to determine your organization's requirements and how to evaluate potential providers. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Mission Critical Computing In The NextGen Data Center Infrastructure by PC Connection in partnership with HP ThinClient October 2009 - (Free Research) In this webcast, learn about changing trends in the data center infrastructure. Discover tools to ensure high availability at a low cost to improve IT performance. Find out more about innovations to data center operations to help you remain competitive. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

PODCAST: Mission Critical Computing In The NextGen Data Center Infrastructure by PC Connection in partnership with HP ThinClient October 2009 - (Free Research) In this podcast, learn about changing trends in the data center infrastructure. Discover tools to ensure high availability at a low cost to improve IT performance. Find out more about innovations to data center operations to help you remain competitive. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

WAN Optimization for Dummies by Blue Coat June 2009 - (Free Research) Most WANs see so much traffic these days that it's not just a matter of speeding things up. You also need comprehensive applications and user control before you can contain costs, enhance business productivity, and respond quickly to changing business requirements. Read this booklet to learn more about WAN optimization. (BOOK) VIEW ABSTRACT | GO TO

Supply Chain Cost-Cutting Strategies by SAP AG August 2009 - (Free Research) Maintain operational efficiency while cutting supply chain costs with new approaches, technologies, and methodologies. Third party logistics providers, radio frequency identification rentals, and attribute-based demand planning can help you reduce supply chain costs and boost customer satisfaction. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Endpoint Security: Visible Coverage in a Single, Scalable Platform by Trend Micro, Inc. January 2009 - (Free Research) Read this brief data sheet to learn how Trend Micro's Endpoint Security Platform delivers pervasive visibility and control, speeds time to protection, and increases management efficiency. (DATA SHEET) VIEW ABSTRACT | GO TO

Rethink Endpoint Security by Trend Micro, Inc. August 2009 - (Free Research) Do you think your current endpoint security solution is adequately protecting your assets? Watch this video to learn how endpoint security approaches are changing to better meet the challenges posed by clever cybercriminals. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Ensuring Reliable Inbound Supply Integration by Sterling Commerce September 2009 - (Free Research) This white paper will enumerate the critical business challenges, as well as specific opportunities and benefits of working aggressively to achieve inbound supply integration. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Global Threat Trends September 2009 by ESET September 2009 - (Free Research) Review this report to see what threats had the highest number of detections in the past month according to the results of a sophisticated analysis provided by ESET's ThreatSense.Net. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Security Trend Advisory by CDW Corporation March 2009 - (Free Research) Check out this document to learn how to best achieve server security while supporting collaborative platforms. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Gartner Report: Enterprise Managed PC Backup Services by Iron Mountain Digital January 2009 - (Free Research) In this report, Gartner examines why PC and notebook backup services are making a comeback and compares offerings from four service providers targeting midsize and enterprise customers. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Jumpstart Your Next Project with Visual Studio 2010 Beta 2 by Microsoft October 2009 - (Free Research) Jump start your next development project with Visual Studio 2010 Beta 2. This IT download allows you to support for the latest platforms, targeted experiences for specific application types, and core architecture improvements. Download it now! (TRIAL SOFTWARE) GO TO

It's All about the Salesperson: Taking Advantage of Web 2.0 by Oracle Corporation September 2008 - (Free Research) This paper examines the challenges salespeople face, the growing Web 2.0 trend in the enterprise, and the drivers for a new breed of social applications that complement traditional CRM systems to help sales users close more deals quickly. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices in Creating a Strategic Finance Function by SAP America Inc January 2009 - (Free Research) the following article will share the results of SAP research as well as APQC's Open Standards Benchmarking Collaborative (OSBC) research. The OSBC research is the first global set of common standards for business processes and data, giving organizations an independent, authoritative resource for evaluating and improving business practices. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Managing Web Infrastructures Storage Cost, Complexity, and Performance by Sun Microsystems, Inc. February 2009 - (Free Research) This white paper provides an overview of Sun Open Storage for the Web platform, offering evidence of the business benefits with the Sun™ Storage 7000 Unified Storage System and other Sun Open Storage offerings. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Podcast: Best Practices to Secure any Size Business from Today's Top Threats by McAfee, Inc. July 2009 - (Free Research) For best practices on securing your organization from current threats, check out this podcast. Review trends in spamming, data loss, social engineering, and more. Find out how combining the right tools and education increases your level of protection. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Best Practices to Secure any Size Business from Today's Top Threats by McAfee, Inc. July 2009 - (Free Research) For best practices on securing your organization from current threats, check out this videocast. Review trends in spamming, data loss, social engineering, and more. Find out how combining the right tools and education increases your level of protection. (VIDEO) VIEW ABSTRACT | GO TO

Using SLAs to Gain a Competitive Advantage by Blue Coat December 2008 - (Free Research) This whitepaper will discuss these managed service trends and challenges, and will identify the steps to success to meet customers. Escalating application and security requirements. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

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