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Syberworks Learning Management System Product Suite by SyberWorks, Inc. This complete product suite is designed to facilitate the development, dissemination, measurement, and management of corporate knowledge to improve productivity and performance.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

CRM and Social Networking: Engaging the Social Customer by Microsoft June 09, 2009 - (Free Research) As social networking sites explode in popularity, the hype and interest continue to build. But sorting the fact from the hype can be a challenge. This paper discusses tangible ways that organizations can extract measurable business value from social networking by leveraging it in conjunction with Customer Relationship Management (CRM) solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HP Enterprise Virtual Array tiered storage solution for Oracle: Aligning storage performance and availability with the business value of information by Hewlett Packard Company and Intel February 08, 2008 - (Free Research) Together HP and Oracle offer a comprehensive suite of information management tools to help efficiently capture, manage, retain, and deliver information over time. This yields a highly integrated hardware and software infrastructure, leveraging storage tiers with differing performance and availability characteristics. Read this paper to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Online Security: A Human Perspective by Oracle Corporation September 25, 2009 - (Free Research) This paper summarizes the salient findings from a research into online consumer behavior and outlines the proper mechanisms for introducing security measures to streamline security and improve end-user experience by taking into account consumers’ attitudes and understanding of online security. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Security in the Call Center: Verifying Customer Identities without the Inconvenience by RSA, The Security Division of EMC September 18, 2009 - (Free Research) Is securing the Call Center possible without impacting the customer experience? This paper discusses the advantages and benefits of using knowledge-based authentication (KBA) to bolster Call Center security over other solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Gartner Report: Enterprise Managed PC Backup Services by Iron Mountain Digital January 05, 2009 - (Free Research) In this report, Gartner examines why PC and notebook backup services are making a comeback and compares offerings from four service providers targeting midsize and enterprise customers. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Junk Removal Service Finds Gold with Microsoft Dynamics CRM Online by Microsoft May 02, 2009 - (Free Research) The founder of a full-service debris removal company discusses the advantages of Microsoft Dynamics CRM Online to his company. The cost-effectiveness of the solution, ease of implementation and robust security features are key factors in their choice of Microsoft Dynamics CRM. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Entraction Uses Device Reputation to Carry Out "Zero Tolerance" for Fraud by iovation, Inc. June 09, 2009 - (Free Research) Entraction has no reservations about the effectiveness and efficiencies that are possible using device fingerprinting paired with device reputation; this is real data pulled from the user's computer, coupled with fact-based evidence of fraud from that computer's past. Read this case study to learn about how Entraction is fighting fraud. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Load Testing 2.0 - The Next Generation of Load Testing for the Web 2.0 World by Gomez July 09, 2009 - (Free Research) Read this paper to learn why Load Testing 2.0 solutions are needed and who benefits. Learn best practices to get business value out of advanced load testing features, the limits of load testing 1.0 solutions, how today's approach complements existing 1.0 solutions, and what factors are important for selecting successful Load Testing 2.0 solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Consultancy Deploys Productivity-Enhancing CRM Solution to Gain Competitive Advantage by Microsoft April 15, 2008 - (Free Research) After an extensive search for a solution, Lure Executive Services chose to implement Microsoft Dynamics™ CRM Online. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The Virtual Presenter's Series: Start Right. Design Right. Present Right. by Citrix Online August 19, 2009 - (Free Research) View this on-demand Webinar series with Roger Courville, Webinar expert and author of the new book, The Virtual Presenter's Handbook, for a 3-part Webinar series on how to plan, design, and present your own Web events like a pro. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Using Deduplication Storage to Backup Virtual Machines Deployed with (VI3) by Data Domain January 01, 2008 - (Free Research) This paper provides general information for using Data Domain deduplication storage systems to backup virtual machines deployed with VMware Infrastructure 3 (VI3). Topics include an overview of VI3 components and various methods of backing up data in VMDK images and Guest OS files for discrete recovery - either locally or remotely in a DR site. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Success in a Dark Market: An Inside Look at How the Fraud Underground Operates by RSA, The Security Division of EMC September 08, 2009 - (Free Research) The fraud underground is a sophisticated criminal enterprise that operates much like a real-world business. This white paper examines how the fraudster underground operates, the intricate supply chain that supports it, and how it continues to evolve. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Career Builder Puts the Network Into Networking by CDW Corporation September 01, 2009 - (Free Research) Read this case study and see how CareerBuilder turned to CDW to redefine a technology solution that could sustain the company's growth, and give them a competitive advantage to propel their fast-growing job network and keep their clients happy. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Enabling Secure B2B Collaboration: Cloud-Based Authentication for Next-Generation Extranets by VeriSign, Inc October 06, 2009 - (Free Research) Online communities, social networks, and global sharing of rich media are just a few of the new beyond-traditional extranet technologies being adopted today. This paper shows how to implement greater security for new social media enabled extranets, and how in-the-cloud services combined with mobile credentials enable two-factor authentication. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IDC White Paper - Online PC Backup: Key Criteria in Selecting an Enterprise Solution by Iron Mountain Digital December 2008 - (Free Research) This paper looks at the need for laptop and desktop data protection and, based upon recent IDC research, the key requirements firms should consider in evaluating enterprise-level online PC backup solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The IT Manager’s Guide to SQL Server 2008 Migration by SHI November 2009 - (Free Research) While SQL Server 2008 is now considered stable and beneficial, many businesses are still hesitant to migrate. In this expert E-Guide, brought to you by SearchSQLServer.com and SHI, you will discover the unique advantages offered by a SQL Server 2008 migration. (EGUIDE) VIEW ABSTRACT | GO TO

AC Drives and Industrial AC Motors by AutomationDirect AC Variable Frequency Drives (VFD): AutomationDirect carries AC variable speed drives for all your speed control applications.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Anatomy of an Oracle E-Business Suite Archiving Project by IBM February 2008 - (Free Research) Companies worldwide are affirming the value of database archiving as a best practice for managing application data growth. The basic principles for managing an archiving project presented in this paper can help you initiate and plan an archiving strategy that meets your organization’s requirements. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Open Storage vs. Closed Storage: The Evolution or The New Evolution in Storage by Sun Microsystems, Inc. June 2009 - (Free Research) This video discusses the key differentials between the high performance, high efficiency strategy of today's Open Storage approach vs. the high capacity attributes of yesterday's closed storage. (VIDEO) VIEW ABSTRACT | GO TO

Effective Strategies for Capturing the Voice of the Customer by SPSS Inc. Worldwide Headquarters March 2009 - (Free Research) This free webcast will show you how to use the data you are already capturing through your feedback programs, as well as data generated through online conversations, to help you gain more value from every customer interaction. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Is Online Server Backup Appropriate for Your Business by Iron Mountain Digital May 2009 - (Free Research) Read this white paper to examine the setbacks of traditional backup, gain a better understanding of online backup, and discover why Iron Mountain's LiveVault solution for automated server backup and recovery won the 2006 award for Best Storage Software Solution from the Software and Information Industry Association. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Anatomy of a Siebel CRM Archiving Project by IBM February 2008 - (Free Research) The basic principles for managing an archiving project presented in this paper can help you initiate and plan an archiving strategy that meets your organization’s requirements. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Online Backup & Recovery by Iron Mountain Digital September 2009 - (Free Research) Identifying scalable online backup solutions for safeguarding data stored on enterprise headquarter and remote-office PCs, Macs, laptops, and servers could minimize risk of lost data while reducing costs. We hope you find the materials in this resource center useful for identifying online backup and recovery solutions to meet your company's needs. (RESOURCE CENTER) VIEW ABSTRACT | GO TO

The Scalable Analytic Appliance: A Technical Overview by ParAccel May 2009 - (Free Research) The Scalable Analytic Appliance (SAA), powered by ParAccel and EMC, is a tightly integrated analytic database appliance. It brings together the performance and price-performance advantages of the ParAccel Analytic Database™ (PADB) with the enterprise reliability and feature set common in today's midrange SAN storage systems. (TECHNICAL ARTICLE) VIEW ABSTRACT | GO TO

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