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Securing Loyalty: Insurance Carrier Strategies for Optimizing Agent Retention and Productivity by CSSI December 2008 - (Free Research) Today, technology provides tremendous, previously untapped opportunities for a carrier to enhance the experience of channel members and ensures greater productivity. This paper describes the challenges carriers face in the area of loyalty and the ways technology enables carriers to address common agent frustrations in unprecedented ways. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

FACTS Defined Contribution System (FACTS DCS) - Advanced Technologies for Expert Health Claims Management by Ebix Health, Inc. January 2004 - (Free Research) FACTS DCS is the technology solution that deliver consumer directed health plan administration seamlessly within your health claims processing operations. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Reducing Corporate Risk: Best Practices Data Protection Strategy for Remote and Branch Offices (ROBOs) by i365, A Seagate Company November 2009 - (Free Research) This white paper examines the vulnerabilities of today’s remote and branch office IT landscape, and details the advantages of a disk-based backup and recovery strategy for managing and protecting the data contained in these systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Evaluating the Costs and Benefits of Backup and Deduplication Storage by Data Domain July 2008 - (Free Research) Unreliable backups and recovery times that are too long have long plagued IT organisations. This paper takes a look at the costs and benefits of backup with deduplication storage as strategic assets for data protection. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Value of Compensation Management in the Insurance Industry by CSSI January 2007 - (Free Research) Changes in the insurance industry have generated a real need for effective, automated commissions and incentive compensation management solutions. This CSSI white paper describes some of the dilemmas carriers, MGAs, producers and support staff face, and it presents the advantages of using an automated system. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Business Value of Insurance Compensation Management Systems by CSSI February 2008 - (Free Research) This white paper describes some of the problems insurance carriers face regarding compensation and presents the advantages of using an automated system to simplify incentive compensation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Understanding and Managing Supply Chain Risk by SAP America Inc January 2006 - (Free Research) Download this white paper and explore new thinking on potential risk to global supply chains and how companies are adopting the statistical methods more commonly associated with finance and insurance. Learn how identifying and profiling risk variables, quantifying risk and using IT solutions can create higher resilience for supply chain management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Addressing Compliance Initiatives with Center for Internet Security Benchmarks by Tripwire, Inc. January 2009 - (Free Research) This whitepaper details the background you need to build an effective compliance program by understanding benchmarks, the basic building blocks of compliance initiatives. You'll learn about the benchmarks specified by the Center for Internet Security (CIS), which are often used as a starting point for creating a compliance initiative. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Boosting Efficiency with IT Process Automation by CA June 2008 - (Free Research) As data center infrastructures become increasingly complex, so do the IT processes--such as incident management and server provisioning--that keep infrastructure up and running. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Email Archiving: Understanding the Reasons, Risks and Rewards by Proofpoint, Inc. October 2008 - (Free Research) Regulatory compliance, legal discovery and storage management issues are driving more organizations to consider email archiving. Here's what you should know when making decisions about your organization's use of email archiving technology. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

What is Microsoft Hyper-V? by Dell and Microsoft December 2008 - (Free Research) In this podcast, virtualization expert Anil Desai talks with WhatIs.com's Alex Howard about Microsoft's Hyper-V, a new virtualization platform from the Redmond-based software giant. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

eGuide: A Guide to Virtualization Ready Servers by Dell and Microsoft December 2008 - (Free Research) This expert E-Guide from the writers at SearchServerVirtualization.com brings you up-to- date on the latest virtualization developments and explains how they can benefit your IT shop. (EGUIDE) VIEW ABSTRACT | GO TO

Managing Requirements, Tests and Defects with HP Quality Center by Hewlett-Packard Company May 2007 - (Free Research) HP TestDirector for Quality Center software drives a more effective and efficient global application testing process and supports high levels of communication and collaboration among distributed testing teams. (DATA SHEET) VIEW ABSTRACT | GO TO

Best Practices for Implementing Automated Functional Testing by Hewlett-Packard Company April 2007 - (Free Research) By automating functional testing, you can take major steps forward to improve automated business processes. Your development and QA teams can increase the speed and accuracy, and your IT department can achieve a higher ROI from software projects. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dell Networking Solutions Guide for Microsoft Hyper-V by Dell and Microsoft December 2008 - (Free Research) This solutions guide details the four available networking configurations, and the advantages and disadvantages of each with an emphasis on typical Dell system configuration and the hardware offerings. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Performance Advantage of Dell PowerEdge R900 over HP DL585 Running Microsoft Hyper-V by Dell and Microsoft December 2008 - (Free Research) The combination of high performance and efficiency make the PowerEdge R900 an excellent Microsoft Hyper-V virtualization server. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

It's All about the Salesperson: Taking Advantage of Web 2.0 by Oracle Corporation September 2008 - (Free Research) This paper examines the challenges salespeople face, the growing Web 2.0 trend in the enterprise, and the drivers for a new breed of social applications that complement traditional CRM systems to help sales users close more deals quickly. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Get the Facts on Information Availability: Essential Data Protection, Recovery and Resiliency for Banks by Vision Solutions January 2007 - (Free Research) The power of an information availability solution lies in its ability to transform any nonproductive, non-profitable downtime into the optimum level of value-producing business uptime. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

System i (IBM iSeries) Management Best Practices -- an Executive Overview by Vision Solutions January 2007 - (Free Research) System i provides a wealth of data to help analyze performance and storage usage, but System i administration tools make this information cumbersome to access. This white paper offers best practices for selecting third-party system management tools to take full advantage of this information. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Managing Assets with Numara® Track-It! (including Bar Code) by Numara Software March 2008 - (Free Research) Listen to this Webcast to learn how to manage your company's assets. Also discussed is a solution that can help your organization address its IT asset management process issues through audit, auto-discovery and process tracking. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The Future Carrier Network: Adopting New Outsourcing Business Models by Alcatel-Lucent November 2008 - (Free Research) This paper is meant to help operators embrace a new strategy for differentiating and competing successfully in a market characterized by flux. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

There Is No Execution without Integration: MES Adoption Drives Performance by SAP AG September 2008 - (Free Research) Many manufacturers today are getting caught on the wrong side of a technology adoption wave that is quickly gaining momentum. This benchmark study is a roadmap for reducing overall manufacturing costs through the utilization of manufacturing technologies. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Center Projects: System Planning by APC February 2009 - (Free Research) The planning sequence described in this paper covers the design of the data center's physical infrastructure layer, whose job it is to house, power, cool, and protect the data center's computing and network functions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Strategic QA: Steps to Effective Software Quality Assurance by IBM July 2007 - (Free Research) This whitepaper details the challenges and solutions available for organizations wishing to improve their software development process, reduce costs, improve quality and increase reliability of planning. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Five CIO Challenges Addressed by Better Change Management by IBM March 2008 - (Free Research) In today's fast-paced, highly competitive world, change is inevitable. This white paper addresses five of the most important change management challenges that CIOs have to meet and how organizations can turn these challenges into a business advantage. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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