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Your search for keyword: support services returned 333 results.
 
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Implementing ITIL Using the PMBOK Guide in Four Repeatable Steps by Global Knowledge

January 2006 - (Free Research) This white paper provides an overview of the PMBOK® and the key process areas and functions within the IT Infrastructure Library.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices in Complex Equipment Manufacturing, Sales, and Service by SAP America, Inc.

January 2009 - (Free Research) This paper gives a brief overview of the SAP® solutions used by manufacturers of complex products and equipment to differentiate themselves from the competition through superior-value products and services against low-cost global providers.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SUN SPARC® ENTERPRISE T5440 SERVER ARCHITECTURE by Sun Microsystems, Inc.

October 2008 - (Free Research) Employing UltraSPARC® T2 Plus processors - an evolution of the industry's first massively threaded systems on a Chip (SoC) - the Sun SPARC® Enterprise T5440 server offers breakthrough performance and energy efficiency to drive Web 2.0 infrastructure and address other demanding datacenter challenges.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mobilizing IT Support to Achieve Efficiency, Speed, and Effectiveness by BMC Software, Inc.

January 2010 - (Free Research) To survive in today's economy, your IT organization will face increasing pressure to do more with less and work from anywhere at anytime. Imagine how much more productive your service desk personnel could be if they were able to periodically manage and respond to issues from the field, rather than having to check in at their desktops.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Service Desk Consolidation Cuts Costs and Increases Service Quality by BMC Software, Inc.

June 2009 - (Free Research) The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this whitepaper to discover the path to proper service desk consolidation and its many benefits.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Augmenting the Value of ERP to Achieve the Perfect Plant by Apriso Corporation

September 2008 - (Free Research) This paper reviews multiple compelling issues of establishing and maintaining connectivity to manufacturing operations to achieve the Perfect Plant through an existing ERP system.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Enterprise Integration Triangle - Services, Data and Events by Progress Software

January 2010 - (Free Research) The Enterprise Integration Triangle – How the World’s Favorite Airline Has Mastered the Code!
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Podcast: UK’s Largest Airline and The Enterprise Integration Triangle by Progress Software

January 2010 - (Free Research) The Enterprise Integration Triangle – How the World's Favorite Airline Has Mastered the Code!
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Looking for More: Atos Origin's Manufacturing IT Scan by Atos Origin

January 2010 - (Free Research) Read this paper to learn how Atos Origin’s Manufacturing IT Scan supplies your organization with the information you need for defining your manufacturing IT roadmap and for making sound business decisions related to your manufacturing IT needs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sun GlassFish™ Enterprise Service Bus (ESB) - The Lightweight ESB by Sun Microsystems, Inc.

April 2009 - (Free Research) Sun GlassFish Enterprise Service Bus (ESB) has been designed to catalyze a lightweight business integration deployment project. It offers a "fit-to-purpose" mix of features, functionality, extensibility, and support at the best cost possible, with minimal overheads for development.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sun GlassFish ESB, The Lightweight Enterprise Service Bus by Sun Microsystems, Inc.

April 2009 - (Free Research) Sun GlassFish ESB has been designed to catalyze a lightweight business integration deployment project. It offers a "fit-to-purpose" mix of features, functionality, extensibility, and support at the best cost possible, with minimal overheads for development</p>
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Windows Server 2008 R2 Hyper-V™ Live Migration by Microsoft Corporation India Pvt Ltd

December 2008 - (Free Research) This paper provides an overview of the new features in Windows Server® 2008 R2 Hyper-V™ and detailed information on live migration.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

VB Migration & Modernization Solutions: Convert Your Valuable Software Assets to VB.NET, C# or Even to Java Cost-Effectively and with Minimum Risk by Transoft

November 2009 - (Free Research) With Microsoft no longer providing support for the VB development environment, now is the time to migrate to VB.NET, C# or Java. Migration requires deep understanding of the legacy as well as extensive knowledge of the target environment. Read this paper to learn how Transoft can help your organization migrate your VB applications.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Migrating from VB6 to .NET in a Cost-Effective Manner: How to Reduce Financial Pressures and Risks While Modernizing your IT System by Transoft

November 2009 - (Free Research) With Microsoft recently announcing plans to terminate support for the VB6 IDE and the VB6 runtime, many organizations are looking to migrate their VB6 application. This paper reviews the current migration and modernization solutions for converting valuable software assets from the VB6 platform, as well as 12 tips for handling the migration.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Bankinter turns to Intel® Core™2 Processor with vPro™ technology to strengthen IT services support for desktop PCs by Intel Technology Provider

May 2008 - (Free Research) Bankinter, a multichannel bank, chose to work together with Intel and Infogroup in order to benefit from Intel® Core™ 2 Processor with vPro™ technology which it believed could meet its desktop platform manageability challenge.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

ER/Studio 8.0 - Database management for the Enterprise by Embarcadero Technologies, Inc.

May 2009 - (Free Research) Database architects and administrators need to discover, document, and re-use data assets; reverse-engineer, analyze, and optimize existing databases; and design to comply with regulatory requirements and organizational standards.
(TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Virtualizing Microsoft® Exchange Server 2007 on Dell™ Systems Running Microsoft Windows Server® 2008 Hyper-V™ by Dell and Microsoft

April 2009 - (Free Research) In this paper, various configurations of Exchange Server 2007 are tested in physical and virtual environments to evaluate the performance scalability and to understand the sizing requirements for Exchange Server 2007 in a virtualized environment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Research Report on Virtualization and Cloud Computing in Test/Dev Environments by Platform Computing Corporation

October 2009 - (Free Research) Read this report to learn the research findings of this study, which examined the challenges of managing Test/Dev environments and the opportunity for server virtualization and cloud computing to address them. This paper includes several graphs and an in-depth discussion of the advantages of private cloud computing.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Maximize Manufacturing Together: Giving You the Flexibility and Visibility to Accelerate to Business Innovation by Atos Origin

February 2010 - (Free Research) Read this paper to learn how the Maximize Manufacturing Together (MMT) concept can empower your enterprise by using best practice and industry specific functionality through a set of solutions, enabling them to innovate, adapt, and succeed in today’s market.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Video Whitepaper-- Business Agility: Strategies for Midsize Organizations by Oracle Corporation

January 2010 - (Free Research) This video whitepaper explains how midsized businesses can use their size and agility to their advantage by streamlining processes that support business continuity.
(VIDEO) VIEW ABSTRACT | GO TO

Vyatta Open Networking by Vyatta Inc.

January 2010 - (Free Research) Vyatta is a network operating system (enterprise-class router, firewall, VPN +) that removes the need for proprietary hardware, allowing you to leverage performance and price advantages of x86-based servers and virtualization technologies.
(DEMO) VIEW ABSTRACT | GO TO DEMO

A Q&A on Batch Tuning - Reduce CPU and Run-Time by Expanding the Practice to the Enterprise by Software Engineering of America, Inc.

February 2010 - (Free Research) Listen to this podcast Q&A session to learn how batch tuning can enable your organization to reduce their required computing resources and run-time, ultimately saving money. Learn how to significantly gain insight into how you can improve the results of your batch tuning initiative by changing the traditional approach to batch tuning projects.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Childress Klein Properties Case Study: Streamlining Property Management with a Unified Physical Infrastructure to Deliver Sustainability Benefits by Panduit

January 2010 - (Free Research) In this case study about Childress Klein Properties, you’ll learn how to integrate thirteen disparate and traditionally proprietary critical building systems into a single, converged network for centralized control and monitoring which supports overall operational and sustainability objectives.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

BPM Taxonomy Whitepaper - Dan Woods - Sponsored by SAP and Accenture by SAP America, Inc.

March 2009 - (Free Research) This paper provides a survey of the practices and technology related to business process management (BPM). Basic concepts are explained, the transformational effect on the enterprise is examined, and the value that BPM can create is analyzed. The paper then presents a survey of the vast array of technology that is related to BPM.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

File Integrity Monitoring: Secure Your Virtual and Physical IT Environments by Tripwire, Inc.

October 2008 - (Free Research) Read this paper to discover how Tripwire Enterprise is the first solution to effectively combine configuration assessment and file integrity monitoring, enabling automated and sustainable configuration control throughout virtual and physical infrastructures.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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